The Platform is a paid service and the payments made by You shall be according to the plans opted by You through the Platform. You explicitly agree to pay the fees for the courses/ plans that you purchase, and you authorize the Company to charge you as per the applicable payment mode opted by you. All payments shall be through the payment mechanism put in place by the Company and You shall be responsible for paying all fees and applicable taxes in a timely manner as per the mechanism associated with the Plan availed by You. Users have been given various options to choose and proceed with the payment for the Services via payment mechanisms including but not limited to Card Payment facilities, EMI Payment, Online Bank Transfer and Wallet Payment. The payment gateway mechanisms are governed by the terms and conditions of the third-party providers as listed on the Platform and the User agrees to be bound by those terms.
Valid Credit / Debit/ Cash Card/ online bank transfers and other payment instruments are processed using a Credit Card payment gateway or appropriate payment system infrastructure and the same will also be governed by the terms agreed to between the Users and the respective issuing bank and payment instrument issuing company. We shall not be liable for any unauthorized use, fraud, payment refunds, lost amount etc. in the transaction.
The amount of refund payable for any valid sessions shall only be limited to the amount paid by the User for Services which were not yet rendered to the User by Us. In case of refund of EMI transactions, User will be charged interest as per bank’s regulations.
While cancelling subscriptions, all future charges associated with your subscription will be cancelled. Partial refunds will be calculated on a prorated basis on valid sessions.
No promotions will be refunded. If you enrolled for a course under a promotional or referral program, you will be charged in full for the minimum number of 2 sessions, or the number of sessions consumed by the student, whichever is higher, and the remaining balance will be refunded to you. For example: If you purchased the 10 session bundle pack at the discounted rate of 600/- a session, and decide to cancel your subscription after using 6 sessions, the refunded amount will be calculated as the total amount paid minus the cost of purchasing only 6 sessions i.e. 10*600 – 6*650 = 6000 – 3900 = 2100.
We attempt to process and complete refund requests within 48 hours from the time of receiving the refund request, however, in case there is any delay in refund beyond the period of 72 hours, then you may notify us at firstname.lastname@example.org. The refund process may include a feedback call to you and validation of key information that may be required by us to process the refund request.
We reserve the right to change any fees at any time at our sole discretion and any change, update, or modification in the fee shall become effective immediately upon the same being posted/uploaded or notified on our website.
Third party interaction and Links to third party sites
In your use of the website, you may enter into correspondence with, purchase goods and/or services from, or participate in promotions of advertisers or members or sponsors or sites linked from the website. Any such correspondence, advertisement, purchase or promotion, including the delivery of and the payment for goods and/or services, and any other term, condition, warranty or representation associated with such correspondence, purchase or promotion, is solely between you and the applicable third party. You agree that The Best Healths has no liability, obligation or responsibility for any such correspondence, purchase or promotion between you and any such third party.
This website may be linked to other websites on the World Wide Web that are not under the control of or maintained by The Best Healths. Such links do not indicate any responsibility or endorsement on our part for the external website concerned, its contents or the links displayed on it. These links are provided only as a convenience, in order to help you find relevant websites, services and/or products that may be of interest to you, quickly and easily. It is your responsibility to decide whether any services and/or products available through any of these websites are suitable for your purposes. The Best Healths is not responsible for the owners or operators of these websites or for any goods or services they supply or for the content of their websites and does not give or enter into any conditions, warranties or other terms or representations in relation to any of these or accept any liability in relation to any of these (including any liability arising out of any claim that the content of any external website to which this website includes a link infringes the intellectual property rights of any third party).